Effective July 20, 2026

Privacy policy

This policy explains which data Factu Fácil processes, why it is processed, how long it is retained, and how users may exercise their rights.

1. Data we collect

We may collect account data, email addresses, access logs, purchases, form information and generated files.

We should not request information that is unnecessary to provide the service and should clearly identify required fields.

2. Purposes

Data is used to create and manage accounts, match payments, centralize invoices, generate consolidated documents, provide support and protect the platform.

Any additional use, such as marketing or advanced analytics, should be disclosed and configured under the applicable consent or legal basis.

3. Providers

The platform may use authentication, hosting, storage, email, monitoring and payment providers such as Shopify.

Drafts are retained while the account remains active or until the user deletes them. Payment and compliance records may be retained for periods required by legal, accounting, anti-fraud, or dispute-resolution obligations.

4. Retention

Data is retained for the time required to provide the service, comply with obligations and handle claims or disputes.

Set concrete retention periods for deleted accounts, documents, audit logs, backups and payment events.

5. Security

We apply reasonable controls such as encrypted connections, restricted access, session validation, audit logs and protected storage.

No system is completely infallible. An incident response and notification procedure should be maintained.

6. User rights

Depending on applicable law, users may have rights of access, correction, deletion, objection, portability or restriction of processing.

When account deletion is requested, data not subject to mandatory retention is deleted or anonymized within a reasonable period, normally no longer than 30 days.

7. Contact

The data controller and its contact details are identified at the end of this policy.

You may request access, correction, deletion, restriction, or objection through the official email, subject to applicable law.

Controller and legal contact

Name
Giorgio Santi
Address
Maldonado, Uruguay
Jurisdiction
Uruguay
Contact
factufacilsupport@gmail.com